The Best Business Phone Systems in Gaston County, NC

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Business Phone Systems in Gaston County

Robust, Scalable Business Phone Systems in Gaston County, NC

As telecom technology continues to evolve, deciding which business phone system in Gaston County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Gaston County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Gastonia, Mount Holly and Belmont

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Gastonia, Mount Holly, Belmont and Cherryville from choosing features, installation and training. These cloud bases virtual PBX systems in Gaston County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Gastonia, Mount Holly and Belmont has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Gastonia, Mount Holly, Belmont and Cherryville but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Gaston County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Gaston County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Gaston County, NC

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Gastonia, Mount Holly, Belmont, Cherryville and Bessemer City, a business phone system that isn't reliant on IT staff in Gastonia makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Gastonia, Mount Holly and Belmont it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Gaston County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Gaston County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Gaston County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Gaston County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Gaston County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Gaston County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Gaston County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Gaston County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Gastonia, Mount Holly, Belmont and Cherryville every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Gaston County Cities Served

Business Phone Systems Gastonia, NC

Sterling Technology Inc

350 Camp Rotary Rd
Gastonia, NC 28052

Host Communications

150 W 8th Ave
Gastonia, NC 28052

Dtel Telecommunications Inc

320 E 3rd Ave
Gastonia, NC 28054

Spartan Business Communications Inc

100 Corporate
Gastonia, NC 28052

Answering Service

451 Hospital Drive, # B
Gastonia, NC 28054

Gastonia Business Phone Systems Costs:

Gastonia business phone systems costs $428, voip phone systems costs $194.

Business Phone Systems Mount Holly, NC

Mount Holly Business Phone Systems Costs:

Mount Holly business phone systems costs $419, voip phone systems costs $190.

Business Phone Systems Belmont, NC

Belmont Business Phone Systems Costs:

Belmont business phone systems costs $345, voip phone systems costs $156.

Business Phone Systems Cherryville, NC

Cherryville Business Phone Systems Costs:

Cherryville business phone systems costs $403, voip phone systems costs $183.

Business Phone Systems Bessemer City, NC

Bessemer City Business Phone Systems Costs:

Bessemer City business phone systems costs $404, voip phone systems costs $183.

Business Phone Systems Dallas, NC

Dallas Business Phone Systems Costs:

Dallas business phone systems costs $412, voip phone systems costs $187.

Business Phone Systems Cramerton, NC

Cramerton Business Phone Systems Costs:

Cramerton business phone systems costs $414, voip phone systems costs $188.

Business Phone Systems Stanley, NC

Stanley Business Phone Systems Costs:

Stanley business phone systems costs $321, voip phone systems costs $145.

Business Phone Systems Lowell, NC

Lowell Business Phone Systems Costs:

Lowell business phone systems costs $395, voip phone systems costs $179.

Business Phone Systems High Shoals, NC

High Shoals Business Phone Systems Costs:

High Shoals business phone systems costs $361, voip phone systems costs $164.

Sterling Technology Inc

350 Camp Rotary Rd
Gastonia, NC 28052

Host Communications

150 W 8th Ave
Gastonia, NC 28052

Dtel Telecommunications Inc

320 E 3rd Ave
Gastonia, NC 28054

Spartan Business Communications Inc

100 Corporate
Gastonia, NC 28052

Answering Service

451 Hospital Drive, # B
Gastonia, NC 28054
28006 | 28012 | 28016 | 28021 | 28032 | 28034 | 28052 | 28053 | 28054 | 28055 | 28056 | 28077 | 28098 | 28101 | 28120 | 28164 |

Business Phone Systems in Gaston County, NC

Business Phone Systems Gaston County, NC

VOIP Phone Systems in Gaston County, NC

VOIP Phone Systems Gaston County, NC

PBX Phone Systems in Gaston County, NC

PBX Phone Systems Gaston County, NC

Get Pricing on Business Phone Systems in Gaston County, NC

Gaston County Business Phone Systems

Business Phone Systems in Gaston County

Average Cost: $359 per employee
Starting At: $162

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CityAvg. CostLow CostHigh Cost
Alexis $370$170$668
Belmont $345$168$818
Bessemer City $404$162$831
Cherryville $403$171$770
Cramerton $414$163$753
Dallas $412$172$844
Gastonia $428$169$861
High Shoals $361$179$897
Lowell $395$184$779
Mc Adenville $413$189$858
Mount Holly $419$143$723
Stanley $321$150$719
Gaston County VOIP Phone Systems

VOIP Phone Systems in Gaston County

Average Cost: $163 per employee
Starting At: $83

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CityAvg. CostLow CostHigh Cost
Alexis $168$87$312
Belmont $156$87$383
Bessemer City $183$83$389
Cherryville $183$88$360
Cramerton $188$84$352
Dallas $187$89$395
Gastonia $194$87$403
High Shoals $164$92$420
Lowell $179$95$365
Mc Adenville $187$97$401
Mount Holly $190$74$338
Stanley $145$77$336
Gaston County PBX Phone Systems

PBX Phone Systems in Gaston County

Average Cost: $446 per employee
Starting At: $186

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CityAvg. CostLow CostHigh Cost
Alexis $459$195$676
Belmont $428$194$829
Bessemer City $500$186$842
Cherryville $500$197$780
Cramerton $513$187$763
Dallas $511$198$855
Gastonia $530$194$872
High Shoals $448$206$909
Lowell $489$212$789
Mc Adenville $512$217$869
Mount Holly $519$165$732
Stanley $398$173$728
Gaston County KSU Phone Systems

KSU Phone Systems in Gaston County

Average Cost: $345 per employee
Starting At: $181

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CityAvg. CostLow CostHigh Cost
Alexis $356$190$663
Belmont $331$189$813
Bessemer City $387$182$826
Cherryville $387$192$765
Cramerton $397$182$748
Dallas $396$193$839
Gastonia $411$189$856
High Shoals $347$201$891
Lowell $379$206$774
Mc Adenville $397$212$852
Mount Holly $402$160$718
Stanley $308$169$714