The Best Business Phone Systems in Oakland County, MI

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Business Phone Systems in Oakland County

Robust, Scalable Business Phone Systems in Oakland County, MI

As telecom technology continues to evolve, deciding which business phone system in Oakland County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Oakland County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Troy, Southfield and Pontiac

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Troy, Southfield, Pontiac and Royal Oak from choosing features, installation and training. These cloud bases virtual PBX systems in Oakland County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Troy, Southfield and Pontiac has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Troy, Southfield, Pontiac and Royal Oak but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Oakland County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Oakland County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Oakland County, MI

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Troy, Southfield, Pontiac, Royal Oak and Novi, a business phone system that isn't reliant on IT staff in Troy makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Troy, Southfield and Pontiac it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Oakland County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Oakland County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Oakland County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Oakland County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Oakland County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Oakland County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Oakland County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Oakland County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Troy, Southfield, Pontiac and Royal Oak every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Oakland County Cities Served

Business Phone Systems Troy, MI

Metroline Inc

2250 Meijer Dr
Troy, MI 48084

Sun Tel Service

1095 Crooks Rd, # 100
Troy, MI 48084

Dudlets P

1114 Rochester Rd
Troy, MI 48083

Black Box Network Service

1287 Rankin Dr
Troy, MI 48083

Pdi Service

2858 Samuel Dr
Troy, MI 48083

T -mobile

7200 Harrison Ave
Troy, MI 48007

Answering Service Inc

100 E Big Beaver Rd
Troy, MI 48083

Intelligent Office

900 Wilshire Dr, Ste 202
Troy, MI 48084

Troy Oakland Answering Service Inc

3534 Rochester Rd
Troy, MI 48083

Club Pbx

4000 Livernois Rd
Troy, MI 48098

Answer Technology Group Llc

6622 Houghten Dr
Troy, MI 48098

Troy Business Phone Systems Costs:

Troy business phone systems costs $350, voip phone systems costs $159.

Business Phone Systems Southfield, MI

Allied Communication

17600 Northland Park Ct
Southfield, MI 48075

American Startel Inc

17600 Northland Park Ct
Southfield, MI 48075

Iti

21850 Melrose Ave
Southfield, MI 48075

Northern Bell Networks

21174 Negaunee St
Southfield, MI 48033

Communications Professionals

15565 Northland Dr E
Southfield, MI 48075

L B Communications

22920 Lahser Rd
Southfield, MI 48033

Triumph Telecom Systems

16000 W 9 Mile Rd
Southfield, MI 48075

Answering Service Inc

25140 Lahser Rd, Ste 141
Southfield, MI 48033

Avaya Inc

24800 Denso Dr
Southfield, MI 48033

Lucent Technologies Inc

24800 Denso Dr, Ste 250
Southfield, MI 48033

Communications Technologies

G5479 Lapeer Rd
Southfield, MI 48076

Answering Service Inc


Southfield, MI 48034

Answering Services Inc


Southfield, MI 48034

Vip Answering Service

29501 Greenfield Rd, Ste 100
Southfield, MI 48076

Southfield Business Phone Systems Costs:

Southfield business phone systems costs $378, voip phone systems costs $171.

Business Phone Systems Pontiac, MI

Pontiac Business Phone Systems Costs:

Pontiac business phone systems costs $372, voip phone systems costs $169.

Business Phone Systems Royal Oak, MI

Jlm Networks - Cabling, Business Telephones And Co

4315 Delemere Ct
Royal Oak, MI 48073

Royal Oak Business Phone Systems Costs:

Royal Oak business phone systems costs $363, voip phone systems costs $165.

Business Phone Systems Novi, MI

Cts Co

39500 Orchard Hill Pl
Novi, MI 48375

Wavetech Inc

27098 Taft Rd
Novi, MI 48377

Novi Business Phone Systems Costs:

Novi business phone systems costs $398, voip phone systems costs $180.

Business Phone Systems Madison Heights, MI

North American Communications

25169 Dequindre Rd
Madison Heights, MI 48071

Wireless Warehouse Usa

615 E 11 Mile Rd
Madison Heights, MI 48071

Big Water Technologies

28151 Dequindre Rd
Madison Heights, MI 48071

Madison Heights Business Phone Systems Costs:

Madison Heights business phone systems costs $383, voip phone systems costs $174.

Business Phone Systems Oak Park, MI

Oak Park Business Phone Systems Costs:

Oak Park business phone systems costs $377, voip phone systems costs $171.

Business Phone Systems Auburn Hills, MI

Auburn Hills Business Phone Systems Costs:

Auburn Hills business phone systems costs $321, voip phone systems costs $146.

Business Phone Systems Birmingham, MI

Birmingham Business Phone Systems Costs:

Birmingham business phone systems costs $387, voip phone systems costs $175.

Business Phone Systems Ferndale, MI

World View Technologies

315 W 9 Mile Rd
Ferndale, MI 48220

Ferndale Business Phone Systems Costs:

Ferndale business phone systems costs $384, voip phone systems costs $174.

Dynamic Educational Systems Inc

20708 Orchard Lake Rd
Farmington Hills, MI 48336

Cts Co

39500 Orchard Hill Pl
Novi, MI 48375

Allied Communication

17600 Northland Park Ct
Southfield, MI 48075

American Startel Inc

17600 Northland Park Ct
Southfield, MI 48075

Iti

21850 Melrose Ave
Southfield, MI 48075

Northern Bell Networks

21174 Negaunee St
Southfield, MI 48033

Communications Professionals

15565 Northland Dr E
Southfield, MI 48075

L B Communications

22920 Lahser Rd
Southfield, MI 48033

Triumph Telecom Systems

16000 W 9 Mile Rd
Southfield, MI 48075

World View Technologies

315 W 9 Mile Rd
Ferndale, MI 48220

Answering Service Inc

25140 Lahser Rd, Ste 141
Southfield, MI 48033

Avaya Inc

24800 Denso Dr
Southfield, MI 48033

Lucent Technologies Inc

24800 Denso Dr, Ste 250
Southfield, MI 48033

North American Communications

25169 Dequindre Rd
Madison Heights, MI 48071

Wireless Warehouse Usa

615 E 11 Mile Rd
Madison Heights, MI 48071

Wavetech Inc

27098 Taft Rd
Novi, MI 48377

Telephone Support Systems Inc.

27300 Haggerty Rd Ste F7
Farmington Hills, MI 48331

Telephone Support Systems Inc

27300 Haggerty Rd, Ste F7
Farmington Hills, MI 48331

Communications Technologies

G5479 Lapeer Rd
Southfield, MI 48076

Answering Service Inc


Southfield, MI 48034

Answering Services Inc


Southfield, MI 48034

Big Water Technologies

28151 Dequindre Rd
Madison Heights, MI 48071

Vip Answering Service

29501 Greenfield Rd, Ste 100
Southfield, MI 48076

Jlm Networks - Cabling, Business Telephones And Co

4315 Delemere Ct
Royal Oak, MI 48073

Communications Connection

7120 Green Farm Rd
West Bloomfield, MI 48322

Sun Tel Services

6950 Farmington Rd
West Bloomfield, MI 48322

Tetcom Telephone & Computer

1032 N Crooks Rd Ste A - R
Clawson, MI 48017

Metroline Inc

2250 Meijer Dr
Troy, MI 48084

Sun Tel Service

1095 Crooks Rd, # 100
Troy, MI 48084

Dudlets P

1114 Rochester Rd
Troy, MI 48083

Black Box Network Service

1287 Rankin Dr
Troy, MI 48083

Pdi Service

2858 Samuel Dr
Troy, MI 48083

T -mobile

7200 Harrison Ave
Troy, MI 48007

Answering Service Inc

100 E Big Beaver Rd
Troy, MI 48083

Intelligent Office

900 Wilshire Dr, Ste 202
Troy, MI 48084

Troy Oakland Answering Service Inc

3534 Rochester Rd
Troy, MI 48083

Maximum Sound

4175 Haggerty Rd
West Bloomfield, MI 48323

Club Pbx

4000 Livernois Rd
Troy, MI 48098

Answer Technology Group Llc

6622 Houghten Dr
Troy, MI 48098

J & K Installers Inc

3696 Alida Ave
Rochester Hills, MI 48309

A1 Atlas Systems

1720 Star Batt Dr
Rochester Hills, MI 48309

Cbi Communications

6515 Highland Rd, Ste 113
Waterford, MI 48327

Phone Guy

882 Dahlia Ln
Rochester Hills, MI 48307

Cell Fix Plus

1340 Walton Blvd
Rochester Hills, MI 48309

Midwest Telephone

5600 Williams Lake Rd
Waterford, MI 48329

Clarkston Communications

4849 Lore Dr
Waterford, MI 48329
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Business Phone Systems in Oakland County, MI

Business Phone Systems Oakland County, MI

VOIP Phone Systems in Oakland County, MI

VOIP Phone Systems Oakland County, MI

PBX Phone Systems in Oakland County, MI

PBX Phone Systems Oakland County, MI

Get Pricing on Business Phone Systems in Oakland County, MI

Oakland County Business Phone Systems

Business Phone Systems in Oakland County

Average Cost: $331 per employee
Starting At: $164

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CityAvg. CostLow CostHigh Cost
Auburn Hills $321$186$869
Berkley $410$172$864
Birmingham $387$160$879
Bloomfield Hills $366$147$686
Clarkston $367$187$799
Clawson $421$188$670
Commerce Township $391$150$692
Davisburg $420$153$706
Farmington $351$161$879
Ferndale $384$178$678
Franklin $361$178$873
Hazel Park $366$153$879
Highland $428$143$797
Holly $335$157$705
Huntington Woods $385$174$760
Keego Harbor $357$147$745
Lake Orion $403$144$811
Leonard $431$177$731
Madison Heights $383$181$822
Milford $391$188$683
New Hudson $328$141$893
Novi $398$178$761
Oak Park $377$179$672
Oakland $425$188$734
Ortonville $385$172$881
Oxford $368$189$849
Pleasant Ridge $396$154$735
Pontiac $372$169$879
Rochester $355$158$816
Royal Oak $363$142$759
South Lyon $396$151$751
Southfield $378$189$745
Troy $350$169$678
Walled Lake $345$155$674
Waterford $362$189$699
West Bloomfield $366$149$736
White Lake $413$170$806
Wixom $337$163$845
Oakland County VOIP Phone Systems

VOIP Phone Systems in Oakland County

Average Cost: $150 per employee
Starting At: $85

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CityAvg. CostLow CostHigh Cost
Auburn Hills $146$96$407
Berkley $186$88$404
Birmingham $175$83$411
Bloomfield Hills $166$75$321
Clarkston $166$96$374
Clawson $191$97$314
Commerce Township $177$78$324
Davisburg $190$79$331
Farmington $159$83$411
Ferndale $174$92$317
Franklin $164$92$409
Hazel Park $166$79$411
Highland $194$74$373
Holly $152$81$330
Huntington Woods $174$90$355
Keego Harbor $162$76$349
Lake Orion $183$74$380
Leonard $195$91$342
Madison Heights $174$93$385
Milford $177$97$320
New Hudson $149$73$418
Novi $180$91$356
Oak Park $171$92$315
Oakland $193$97$343
Ortonville $174$89$412
Oxford $167$98$397
Pleasant Ridge $179$79$344
Pontiac $169$87$411
Rochester $161$81$382
Royal Oak $165$73$355
South Lyon $180$78$351
Southfield $171$97$349
Troy $159$87$317
Walled Lake $156$80$315
Waterford $164$97$327
West Bloomfield $166$77$344
White Lake $187$87$377
Wixom $153$84$396
Oakland County PBX Phone Systems

PBX Phone Systems in Oakland County

Average Cost: $410 per employee
Starting At: $189

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CityAvg. CostLow CostHigh Cost
Auburn Hills $398$215$880
Berkley $508$198$875
Birmingham $480$184$890
Bloomfield Hills $454$169$695
Clarkston $455$215$810
Clawson $522$217$679
Commerce Township $485$173$701
Davisburg $521$176$715
Farmington $436$185$890
Ferndale $476$205$687
Franklin $448$205$884
Hazel Park $453$176$890
Highland $531$165$807
Holly $416$181$714
Huntington Woods $477$201$769
Keego Harbor $442$169$754
Lake Orion $500$166$822
Leonard $534$203$741
Madison Heights $475$208$833
Milford $485$216$692
New Hudson $406$162$905
Novi $494$204$771
Oak Park $467$206$681
Oakland $527$217$743
Ortonville $477$198$892
Oxford $456$218$860
Pleasant Ridge $491$177$744
Pontiac $461$195$890
Rochester $440$182$826
Royal Oak $451$163$768
South Lyon $492$174$761
Southfield $468$217$754
Troy $434$195$686
Walled Lake $428$178$682
Waterford $448$218$708
West Bloomfield $454$171$745
White Lake $512$195$816
Wixom $418$188$856
Oakland County KSU Phone Systems

KSU Phone Systems in Oakland County

Average Cost: $318 per employee
Starting At: $184

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CityAvg. CostLow CostHigh Cost
Auburn Hills $308$209$864
Berkley $394$193$858
Birmingham $372$180$873
Bloomfield Hills $352$164$681
Clarkston $352$209$794
Clawson $404$211$666
Commerce Township $376$169$688
Davisburg $403$171$702
Farmington $337$180$873
Ferndale $368$200$674
Franklin $347$199$868
Hazel Park $351$172$873
Highland $411$161$792
Holly $322$176$700
Huntington Woods $369$196$755
Keego Harbor $342$165$740
Lake Orion $387$162$806
Leonard $413$198$727
Madison Heights $367$202$817
Milford $375$210$679
New Hudson $315$158$887
Novi $382$199$756
Oak Park $362$201$668
Oakland $408$211$729
Ortonville $369$193$875
Oxford $353$212$843
Pleasant Ridge $380$173$730
Pontiac $357$190$873
Rochester $340$177$811
Royal Oak $349$159$754
South Lyon $381$169$746
Southfield $363$212$740
Troy $336$189$673
Walled Lake $331$173$669
Waterford $347$212$695
West Bloomfield $352$167$731
White Lake $397$190$800
Wixom $324$183$840