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As telecom technology continues to evolve, deciding which business phone system in Palm Beach County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Palm Beach County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.
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VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in West Palm Beach, Boca Raton, Boynton Beach and Delray Beach from choosing features, installation and training. These cloud bases virtual PBX systems in Palm Beach County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.
Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in West Palm Beach, Boca Raton and Boynton Beach has been reliability because if there is a localized Internet outage you temporarily lose all service.
Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in West Palm Beach, Boca Raton, Boynton Beach and Delray Beach but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Palm Beach County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.
It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:
Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.
Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.
A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.
Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across West Palm Beach, Boca Raton, Boynton Beach, Delray Beach and Jupiter, a business phone system that isn't reliant on IT staff in West Palm Beach makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.
Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.
When IT managers are trying to upgrade their office phone system in West Palm Beach, Boca Raton and Boynton Beach it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.
Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Palm Beach County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.
Find out how much training is offered by the Palm Beach County telecommunications contractor? Also find the average time it takes to set each employee up.
If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.
For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.
What will a phone system cost in Palm Beach County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Palm Beach County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.
To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Palm Beach County are the most flexible and you can typically add or remove users in seconds on your web interface.
Yes, number portability is recognized nationwide from all carriers.
Yes, nearly all VOIP service providers in Palm Beach County offer the ability to choose a number from any US area code.
Most small business phone system companies in Palm Beach County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.
In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.
Whether you lease or buy business phones in Palm Beach County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.
Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.
Some, but not all, providers include line maintenance.
Thousands of customer details, credit card numbers, and other secure data pass through phone systems in West Palm Beach, Boca Raton, Boynton Beach and Delray Beach every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.
Additionally, remember to always:
The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.
Tango Personals
A1000 Distributors Inc
900 Belvedere RdSemco Mfg Corporation
2200 N Florida Mango RdBestcom
1711 Worthington RdAnderson Telecom-sl Powers
1254 Okeechobee RdPanasonic Business Telephone Systems
1550 Latham RdLexitel Communications, Llc
5849 Okeechobee BlvdDrew Scott Telephone
305 Greenbrier AAaa Communications
Eci Network & Telecom
Am Business Technology
301 Clematis St. Suite 300Bestcom
Physicians Plus Answering Service
2540 Metrocentre BlvdOmni Telecommunications
3825 Investment LnIntegrated Telcom Solutions
3570 Consumer StI.t.s. - Integrated Telecom Solutions
3570 Consumer StWest Palm Beach business phone systems costs $346, voip phone systems costs $157.
Telenet Systems Inc
23415 Boca Trace DrEz Wireless
22749 State Road 7, Ste AUstco
Us Alert Llc
164 W Royal Palm RdAmt Communications
20778 Sonrisa WayXp Telecom
2200 N Federal Hwy, Ste 209Opus Virtual Offices Boca Raton
1825 Nw. Corporate Blvd.Intranet Communications Group
3500 Nw 2nd Ave, Ste 727Starcom Inc
3303 N Dixie HwyCoppercom
3600 Fau Blvd Ste 100Cooper Com
3600 Fau BlvdAction Communications Inc
500 Ne Spanish River Blvd, Ste 26Global Telecommunications
104 Nw Spanish River BlvdNec Business Communication Systems East Inc
1001 Nw 51st StMitel Networks Corporation
750 Park Of Commerce Blvd, Ste 130Pulse Tronic Connectors Inc
11102 Blue Coral DrCrown Castle Usa
6420 Congress Ave, Ste 2000Boca Raton business phone systems costs $320, voip phone systems costs $145.
Blue Sky Communication
911 Chapel Hill BlvdInterwire Telephone Service
816 Se 1st St, # BTeleoneten
150 Crystal Key WayAmerican Express Home Site
3780 Silver Lace LnTelecom Reseller
4140, Key Lime BlvdBoynton Beach business phone systems costs $368, voip phone systems costs $167.
Omni Telecommunications
Omni Telecommunications
Agabriel Answering Service
351 Sw 1st AveData Cabling Service
2201 W Atlantic Ave, Ste CNatd
131 Nw 1st AveDelray Beach business phone systems costs $375, voip phone systems costs $170.
South Fl Digital Communication
418 Meadowlark DrOmni Telecommunications
Arrow Communications
Extreme Voice & Data Communication
16694 108th Ter NDing A Ling Answering Service (the Original)
1095 Jupiter Park DriveTransmission Tel Communications Inc
1095 Jupiter Park DrAccelerated Technologies
801 Maplewood Dr, Ste 16Beard's Phone Source
801 Maplewood DrAll Direct Telcom
408 Commerce Way, Ste 8S B Communications
408 Commerce Way, Ste 8Keycom Telephone Systems
117 E Riverside DrJupiter business phone systems costs $340, voip phone systems costs $154.
Answer Communications
4143 Burns RdCc Metro Inc
2510 Pga BlvdVersatel Networking Corporation
11360 N Jog Rd, Ste 102Palm Beach Gardens business phone systems costs $342, voip phone systems costs $155.
Ds1 Communications
7375 Via LuriaPalm Beach Communications Inc
7143 Davit CirExpert Communications
6545 Blue Bay CirPr Answering Service
7645 Lake Worth RdFone-man
3646 23rd Ave S Ste 102Lake Worth business phone systems costs $320, voip phone systems costs $145.
Royal Palm Beach business phone systems costs $402, voip phone systems costs $182.
Belle Glade business phone systems costs $370, voip phone systems costs $168.
North Palm Beach business phone systems costs $378, voip phone systems costs $172.
Telenet Systems Inc
23415 Boca Trace DrEz Wireless
22749 State Road 7, Ste AUstco
Us Alert Llc
164 W Royal Palm RdAmt Communications
20778 Sonrisa WayXp Telecom
2200 N Federal Hwy, Ste 209Opus Virtual Offices Boca Raton
1825 Nw. Corporate Blvd.Intranet Communications Group
3500 Nw 2nd Ave, Ste 727Starcom Inc
3303 N Dixie HwyCoppercom
3600 Fau Blvd Ste 100Cooper Com
3600 Fau BlvdAction Communications Inc
500 Ne Spanish River Blvd, Ste 26Global Telecommunications
104 Nw Spanish River BlvdNec Business Communication Systems East Inc
1001 Nw 51st StMitel Networks Corporation
750 Park Of Commerce Blvd, Ste 130Pulse Tronic Connectors Inc
11102 Blue Coral DrCrown Castle Usa
6420 Congress Ave, Ste 2000Omni Telecommunications
Omni Telecommunications
Agabriel Answering Service
351 Sw 1st AveData Cabling Service
2201 W Atlantic Ave, Ste CNatd
131 Nw 1st AveBlue Sky Communication
911 Chapel Hill BlvdInterwire Telephone Service
816 Se 1st St, # BTeleoneten
150 Crystal Key WayAmerican Express Home Site
3780 Silver Lace LnTelecom Reseller
4140, Key Lime BlvdDs1 Communications
7375 Via LuriaPalm Beach Communications Inc
7143 Davit CirExpert Communications
6545 Blue Bay CirPr Answering Service
7645 Lake Worth RdFone-man
3646 23rd Ave S Ste 102Gpb Communications Inc
12459 World Cup LnTango Personals
A Better Communication
1277 Pinetta CirA1000 Distributors Inc
900 Belvedere RdSemco Mfg Corporation
2200 N Florida Mango RdBestcom
1711 Worthington RdAnderson Telecom-sl Powers
1254 Okeechobee RdPanasonic Business Telephone Systems
1550 Latham RdLexitel Communications, Llc
5849 Okeechobee BlvdDrew Scott Telephone
305 Greenbrier AAaa Communications
Eci Network & Telecom
Am Business Technology
301 Clematis St. Suite 300Bestcom
Physicians Plus Answering Service
2540 Metrocentre BlvdA All Safe Safe & Lock Inc
1141 Blue Heron Blvd EA All Safe Safe & Lock Inc
1141 Blue Heron Blvd EOmni Telecommunications
3825 Investment LnIntegrated Telcom Solutions
3570 Consumer StI.t.s. - Integrated Telecom Solutions
3570 Consumer StAnswer Communications
4143 Burns RdCc Metro Inc
2510 Pga BlvdVersatel Networking Corporation
11360 N Jog Rd, Ste 102South Fl Digital Communication
418 Meadowlark DrOmni Telecommunications
Arrow Communications
Extreme Voice & Data Communication
16694 108th Ter NDing A Ling Answering Service (the Original)
1095 Jupiter Park DriveTransmission Tel Communications Inc
1095 Jupiter Park DrAccelerated Technologies
801 Maplewood Dr, Ste 16Beard's Phone Source
801 Maplewood DrAll Direct Telcom
408 Commerce Way, Ste 8S B Communications
408 Commerce Way, Ste 8Keycom Telephone Systems
117 E Riverside DrCity | Avg. Cost | Low Cost | High Cost |
Belle Glade | $370 | $145 | $702 |
Boca Raton | $320 | $182 | $665 |
Boynton Beach | $368 | $185 | $673 |
Canal Point | $333 | $150 | $728 |
Delray Beach | $375 | $183 | $737 |
Jupiter | $340 | $164 | $713 |
Lake Worth | $320 | $166 | $824 |
Loxahatchee | $380 | $160 | $726 |
North Palm Beach | $378 | $189 | $826 |
Pahokee | $395 | $166 | $864 |
Palm Beach | $345 | $157 | $672 |
Palm Beach Gardens | $342 | $175 | $856 |
Royal Palm Beach | $402 | $149 | $697 |
South Bay | $419 | $163 | $664 |
West Palm Beach | $346 | $156 | $674 |
City | Avg. Cost | Low Cost | High Cost |
Belle Glade | $168 | $75 | $328 |
Boca Raton | $145 | $94 | $311 |
Boynton Beach | $167 | $95 | $315 |
Canal Point | $151 | $77 | $341 |
Delray Beach | $170 | $94 | $345 |
Jupiter | $154 | $85 | $334 |
Lake Worth | $145 | $85 | $386 |
Loxahatchee | $172 | $82 | $340 |
North Palm Beach | $172 | $97 | $386 |
Pahokee | $179 | $86 | $404 |
Palm Beach | $157 | $81 | $314 |
Palm Beach Gardens | $155 | $90 | $400 |
Royal Palm Beach | $182 | $77 | $326 |
South Bay | $190 | $84 | $311 |
West Palm Beach | $157 | $80 | $316 |
City | Avg. Cost | Low Cost | High Cost |
Belle Glade | $459 | $167 | $711 |
Boca Raton | $397 | $209 | $673 |
Boynton Beach | $456 | $213 | $682 |
Canal Point | $412 | $173 | $737 |
Delray Beach | $465 | $211 | $746 |
Jupiter | $422 | $189 | $722 |
Lake Worth | $397 | $191 | $834 |
Loxahatchee | $472 | $184 | $735 |
North Palm Beach | $469 | $217 | $836 |
Pahokee | $489 | $191 | $875 |
Palm Beach | $428 | $181 | $681 |
Palm Beach Gardens | $424 | $201 | $866 |
Royal Palm Beach | $499 | $172 | $706 |
South Bay | $520 | $187 | $672 |
West Palm Beach | $430 | $179 | $683 |
City | Avg. Cost | Low Cost | High Cost |
Belle Glade | $355 | $163 | $697 |
Boca Raton | $307 | $204 | $661 |
Boynton Beach | $353 | $207 | $669 |
Canal Point | $319 | $168 | $723 |
Delray Beach | $360 | $206 | $732 |
Jupiter | $326 | $184 | $708 |
Lake Worth | $308 | $186 | $819 |
Loxahatchee | $365 | $179 | $721 |
North Palm Beach | $363 | $212 | $821 |
Pahokee | $379 | $186 | $859 |
Palm Beach | $331 | $176 | $668 |
Palm Beach Gardens | $329 | $196 | $850 |
Royal Palm Beach | $386 | $167 | $693 |
South Bay | $402 | $182 | $660 |
West Palm Beach | $333 | $174 | $670 |
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