The Best Business Phone Systems in Contra Costa County, CA

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Business Phone Systems in Contra Costa County

Robust, Scalable Business Phone Systems in Contra Costa County, CA

As telecom technology continues to evolve, deciding which business phone system in Contra Costa County are best for your office is an ongoing challenge for IT departments. Whether you need a large corporate integration or a small business telephone system in Contra Costa County, Aptera helps you integrate them seamlessly into your myriad of systems and workflow. Starting with a basic understanding of PBX, VoIP systems and other available options will help you make a decision that meets the ever changing telecommunication needs of your business.

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Selecting VoIP Business Phone Systems in Concord, Richmond and Antioch

VoIP (Voice over Internet Protocol) phone systems that transmit, forward and route phone calls over the Internet have changed telephony forever. Aptera partners walk you through every step setting up your VoIp phone system in Concord, Richmond, Antioch and San Ramon from choosing features, installation and training. These cloud bases virtual PBX systems in Contra Costa County are often the first choice for new and small businesses because of flexibility in features, increased reliability, and lower setup costs.

Cloud Based VoIP/Virtual PBX Systems

Cloud based VoIP or virtual PBX (private branch exchange) business phone systems are hosted on a secure, shared, off-site data center. This allows non-tech employees to set up and use the virtual software platform to make or receive phone calls in the office, at remote locations, and even at home. Virtual PBX technology means less IT troubleshooting on the user side, a multitude of available features, and no requirements to spend money on hardware installations or upgrades. You buy the business phones, pay for monthly service, add SIP Trunks as necessary, that's it. The knock against full VoIP systems in Concord, Richmond and Antioch has been reliability because if there is a localized Internet outage you temporarily lose all service.

Locally Hosted PBX

Locally hosted, or premise based traditional PBX is installed, managed, and maintained at the business site—usually in a server closet with other hardware. While the functions are very similar to cloud based systems, it should be noted that all features are provided by the installed equipment at your location. You get more control with a PBX system installation in Concord, Richmond, Antioch and San Ramon but upgrades can be costly as new equipment must be purchased, installed, and configured by someone on your staff. Run through traditional copper wiring and switches to handle transfers, extensions, and directories, they offer maximum reliability. VoIP systems are gaining in dependability as technology continues to advance. The tide is turning against traditional PBX networked office phone systems in Contra Costa County as the expense to set up and maintain the infrastructure is too great and cloud based options for SIP trunking with a web interface are increasingly reliable.

The Big Picture

It can be easy to lose sight of the ultimate goal when reviewing features, weighing the requests of internal departments, and looking at up-time charts. Your head may start to spin as you evaluate business phones from Panasonic, Nortel, NEC and dozens of other brands. Just keep in mind that reliable service, valuable features, and an affordable plan are important and one size does not fit all:

Small Business Phone Systems in Contra Costa County (5 to 100 Users)

Medium and small businesses are best using either land line phone systems or cloud based VoIP services. Landlines offer the basic features such as voicemail, caller ID, and even call transfer without adding hardware to older systems. As you grow and need advanced features such as an auto-attendant you may want to make the jump to cloud based VoIP services.

Large Corporate Systems (Over 100 Users)

Larger businesses with an on-staff IT department can consider a locally hosted PBX system, as they already have the personnel in place to set up and maintain the system. Only with this economy of scale can businesses justify the investment in both equipment and manpower.

High Volume Call Center Telephone Systems

A VoIP system with virtual PBX is typically the best option for call centers fielding over 500 calls per day. Features available with a virtual PBX system such as call distribution, hierarchy routing, overflow queues, and real-time monitoring allow the call center to run smoothly.

Multi-Location Phone Systems in Contra Costa County, CA

Cloud based VoIP can handle your multi-location business with ease and allows you to use one interface to manage and control your call details. If you have locations 5 locations across Concord, Richmond, Antioch, San Ramon and Walnut Creek, a business phone system that isn't reliant on IT staff in Concord makes the most sense. No centralized IT department needed and your security department can still monitor all data remotely.

Phone Systems For Remote & Mobile Workforce

Utilize a VoIP system for remote workers with complete virtual office functionality. Employees can integrate existing mobile phones to take or transfer calls in a remote location and change routing on the fly.

Overwhelming Feature Options

When IT managers are trying to upgrade their office phone system in Concord, Richmond and Antioch it is easy for 'feature bloat' to grind the process to a halt. There are an immense number of valuable features to choose from but your primary decision maker for telephone systems must be able to decide which feature are necessary, which add some value, and which are just useless bells and whistles.

Meeting Minimum Requirements For Connectivity

Modern high tech office communications systems that combine faxes, video conferencing, data flow management, landlines and cell phones are data intensive . If your building is still wired with old copper wire you will need to upgrade to a fiber optic line to meet these demands. Corporate sized telecommunication systems need WAN (wide area network) for higher speed connectivity between multiple office over large distances. Requirements include at least a T1 line at each location and CAT 5 (category 5 twisted pair) connections for up to 1000 MHz. Fiber optic networks can connect directly into your business phone system in Contra Costa County circumventing the need for traditional landlines in new buildings. For very large offices with high data demands where a T1 might not cut it you may need a stronger connection to the internet backbone with OC48 (Optical Carrier Level) up to 2.5 Gigabits/second or OC192 up to 10 Gigabits/second.

Beyond the Features

System Training

Find out how much training is offered by the Contra Costa County telecommunications contractor? Also find the average time it takes to set each employee up.

Tech Support

If your phones ever go down you need a tech support team with a quick response time. Ask how technical issues are handled and prioritized and what average response times for problems such as noise on the line or non-working extensions.

Reliability

For most companies, when their telephone system crashes they start losing money immediately. Ask for documented up-time averages for other business similar in size to your own prior to deciding. If they cannot guarantee near 100% up-time then find another system.

Keep Costs in Check

What will a phone system cost in Contra Costa County for my sized business? This is a major factor when ultimately selecting a system but quick, cookie cutter pricing rarely reflects the final price you pay. Considering upfront installation and equipment costs versus lifetime costs when comparing bids is critical but not always easy. Does money need to be spent on wiring and infrastructure? Are there software setup fees? Who owns the phones? Most Contra Costa County telephone system prices are highly custom and contractors swap similar telecom jargon so make sure everything is clear and itemized on every bid.

Scalability

To make sure you can handle future growth - both employee count and data flow - keep platform scalability in mind during the discovery phase. Your telephone system must accommodate new technology such as video conferencing, live chat customer service functions and anything else your operations department throws at you. Also what happens if you need to downsize, are you contractually obligated to keep paying for a certain number of lines? In general, VoIP systems in Contra Costa County are the most flexible and you can typically add or remove users in seconds on your web interface.

Questions to Ask of Your Business Phone System Provider

Can I keep my current phone number?

Yes, number portability is recognized nationwide from all carriers.

My customers are out of state—can I use a different area code?

Yes, nearly all VOIP service providers in Contra Costa County offer the ability to choose a number from any US area code.

How is the training conducted?

Most small business phone system companies in Contra Costa County offer a combination of training over the phone, video tutorials or online training. Larger companies with more complex telephone systems with long lead times for installation usually include on site training for the in-house tech department (for integration into Salesforce or other external systems) and for regular employees just before launch.

Do you belong to any associations?

In general a phone system contractor who belongs to associations hold themselves to a higher standard and make their track record more public. If they belong to USTelecom for example that should be a step towards earning your trust.

Do I purchase or lease the phone equipment?

Whether you lease or buy business phones in Contra Costa County will depend on the type of system and provider you choose. Most telecom companies lease the equipment to you and provide upgrades periodically to ensure you have the latest technology.

What if my system goes down?

Many providers have a back-up plan in place to allow calls to be re-routed until tech support can resolve the issue.

Is line maintenance included in my plan?

Some, but not all, providers include line maintenance.

Keeping Your Phone System Secure

Thousands of customer details, credit card numbers, and other secure data pass through phone systems in Concord, Richmond, Antioch and San Ramon every single day. Security always needs to be a top concern with hacking, toll fraud, and eavesdropping all commonplace and known weaknesses in IP phone system security. Secure phone systems employ firewall technology, signaling and device encryption, and password-coded user features.

Additionally, remember to always:

The NIST www.csrc.nist.gov and GSA www.gsa.gov also offer guidance for implementing corporate standards that protect your company and your clients.

Contra Costa County Cities Served

Business Phone Systems Concord, CA

Applied Communications Jlc Inc

2956 Treat Blvd, Ste B
Concord, CA 94518

Jck Communications

4180 Treat Blvd
Concord, CA 94518

Telephonyware Llc

1220 Diamond Way
Concord, CA 94520

Lightriver Technologies

2150 John Glenn Dr, Ste 200
Concord, CA 94520

Concord Business Phone Systems Costs:

Concord business phone systems costs $412, voip phone systems costs $187.

Business Phone Systems Richmond, CA

Dicon Fiber Optics Inc

1689 Regatta Blvd, # W1
Richmond, CA 94804

Black Point Products

2000 Wright Ave
Richmond, CA 94804

Doctors Answering Service

223 25th St
Richmond, CA 94804

Bay Area Answering Service

2709 Macdonald Ave
Richmond, CA 94804

Civic Center Answering Service

2709 Macdonald Ave, Ste 202
Richmond, CA 94804

Richmond Business Phone Systems Costs:

Richmond business phone systems costs $368, voip phone systems costs $167.

Business Phone Systems Antioch, CA

Dynamic Communications

5067 Comanche Way
Antioch, CA 94531

Doctors Answering Service


Antioch, CA 94509

Bay Area Answering Service


Antioch, CA 94509

Civic Center Answering Service


Antioch, CA 94509

J & J Answering Service

909 H St
Antioch, CA 94509

Antioch Business Phone Systems Costs:

Antioch business phone systems costs $328, voip phone systems costs $149.

Business Phone Systems San Ramon, CA

Siemens Enterprise Network

4000 Executive Pkwy
San Ramon, CA 94583

San Ramon Business Phone Systems Costs:

San Ramon business phone systems costs $370, voip phone systems costs $168.

Business Phone Systems Walnut Creek, CA

Areawide Answering Service

1353 Pine St, Ste C
Walnut Creek, CA 94596

T N Technologies

715 Sutton Dr
Walnut Creek, CA 94598

Central Answering Service

1517 2nd Ave
Walnut Creek, CA 94597

Tele Management Technologies

2700 Ygnacio Valley Rd, Ste 250
Walnut Creek, CA 94598

Medical Exchange Answering Service

5161 Clayton Rd
Walnut Creek, CA 94521

Walnut Creek Business Phone Systems Costs:

Walnut Creek business phone systems costs $382, voip phone systems costs $173.

Business Phone Systems Pittsburg, CA

Teletech Communications Service

33 Laguna Cir
Pittsburg, CA 94565

Telegenisys

300 E Leland Rd
Pittsburg, CA 94565

Pittsburg Business Phone Systems Costs:

Pittsburg business phone systems costs $370, voip phone systems costs $168.

Business Phone Systems Brentwood, CA

Brentwood Answering Service

375 Grovewood Loop
Brentwood, CA 94513

Brentwood Business Phone Systems Costs:

Brentwood business phone systems costs $401, voip phone systems costs $182.

Business Phone Systems Danville, CA

Premier Answering Service


Danville, CA 94506

Danville Business Phone Systems Costs:

Danville business phone systems costs $370, voip phone systems costs $168.

Business Phone Systems Oakley, CA

Oakley Business Phone Systems Costs:

Oakley business phone systems costs $375, voip phone systems costs $170.

Business Phone Systems Martinez, CA

Peterson Communications Group Inc

827 Arnold Dr Ste 140
Martinez, CA 94553

Martinez Business Phone Systems Costs:

Martinez business phone systems costs $419, voip phone systems costs $190.

Siemens Enterprise Network

4000 Executive Pkwy
San Ramon, CA 94583

Premier Answering Service


Danville, CA 94506

Premier Answering Service

3520 Golden Gate Way, Ste A
Lafayette, CA 94549

Areawide Answering Service

1353 Pine St, Ste C
Walnut Creek, CA 94596

T N Technologies

715 Sutton Dr
Walnut Creek, CA 94598

Dicon Fiber Optics Inc

1689 Regatta Blvd, # W1
Richmond, CA 94804

Black Point Products

2000 Wright Ave
Richmond, CA 94804

Central Answering Service

1517 2nd Ave
Walnut Creek, CA 94597

Tele Management Technologies

2700 Ygnacio Valley Rd, Ste 250
Walnut Creek, CA 94598

Bay Area Answering Service

223 S 45th St
Fremont, CA 94804

Doctors Answering Service

223 25th St
Richmond, CA 94804

Bay Area Answering Service

2709 Macdonald Ave
Richmond, CA 94804

Civic Center Answering Service

2709 Macdonald Ave, Ste 202
Richmond, CA 94804

Call 24 Communications

3321 Vincent Rd.
Pleasant Hill, CA 94523

Applied Communications Jlc Inc

2956 Treat Blvd, Ste B
Concord, CA 94518

Brentwood Answering Service

375 Grovewood Loop
Brentwood, CA 94513

Executive Solutions Computing Services

25a Crescent Drive
Pleasant Hill, CA 94523

Jck Communications

4180 Treat Blvd
Concord, CA 94518

Medical Exchange Answering Service

5161 Clayton Rd
Walnut Creek, CA 94521

Dynamic Communications

5067 Comanche Way
Antioch, CA 94531

Telephonyware Llc

1220 Diamond Way
Concord, CA 94520

Lightriver Technologies

2150 John Glenn Dr, Ste 200
Concord, CA 94520

Teletech Communications Service

33 Laguna Cir
Pittsburg, CA 94565

Doctors Answering Service


Antioch, CA 94509

Bay Area Answering Service


Antioch, CA 94509

Civic Center Answering Service


Antioch, CA 94509

Peterson Communications Group Inc

827 Arnold Dr Ste 140
Martinez, CA 94553

Telegenisys

300 E Leland Rd
Pittsburg, CA 94565

J & J Answering Service

909 H St
Antioch, CA 94509
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Business Phone Systems in Contra Costa County, CA

Business Phone Systems Contra Costa County, CA

VOIP Phone Systems in Contra Costa County, CA

VOIP Phone Systems Contra Costa County, CA

PBX Phone Systems in Contra Costa County, CA

PBX Phone Systems Contra Costa County, CA

Get Pricing on Business Phone Systems in Contra Costa County, CA

Contra Costa County Business Phone Systems

Business Phone Systems in Contra Costa County

Average Cost: $322 per employee
Starting At: $150

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CityAvg. CostLow CostHigh Cost
Alamo $363$158$690
Antioch $328$145$825
Bethel Island $336$156$719
Brentwood $401$149$792
Byron $408$147$667
Clayton $340$170$728
Concord $412$188$858
Crockett $394$154$744
Danville $370$179$886
El Cerrito $403$151$796
El Sobrante $397$160$825
Hercules $321$184$769
Lafayette $384$168$709
Martinez $419$183$779
Moraga $387$149$781
Oakley $375$181$668
Orinda $382$177$863
Pinole $365$184$681
Pittsburg $370$164$712
Pleasant Hill $367$160$684
Port Costa $430$145$690
Richmond $368$174$669
Rodeo $403$148$765
San Pablo $379$186$830
San Ramon $370$166$664
Walnut Creek $382$164$772
Contra Costa County VOIP Phone Systems

VOIP Phone Systems in Contra Costa County

Average Cost: $146 per employee
Starting At: $77

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CityAvg. CostLow CostHigh Cost
Alamo $164$81$323
Antioch $149$75$386
Bethel Island $152$80$337
Brentwood $182$77$371
Byron $185$76$312
Clayton $154$87$341
Concord $187$97$402
Crockett $179$79$348
Danville $168$92$414
El Cerrito $183$78$372
El Sobrante $180$82$386
Hercules $146$95$360
Lafayette $174$87$332
Martinez $190$94$365
Moraga $175$77$366
Oakley $170$93$313
Orinda $173$91$404
Pinole $165$95$319
Pittsburg $168$84$333
Pleasant Hill $167$82$320
Port Costa $195$75$323
Richmond $167$89$313
Rodeo $183$76$358
San Pablo $172$96$388
San Ramon $168$86$311
Walnut Creek $173$85$361
Contra Costa County PBX Phone Systems

PBX Phone Systems in Contra Costa County

Average Cost: $399 per employee
Starting At: $173

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CityAvg. CostLow CostHigh Cost
Alamo $450$182$699
Antioch $407$167$835
Bethel Island $417$180$728
Brentwood $498$171$802
Byron $506$169$676
Clayton $421$195$737
Concord $511$216$869
Crockett $489$177$754
Danville $458$206$897
El Cerrito $500$174$806
El Sobrante $492$184$836
Hercules $398$212$779
Lafayette $476$194$718
Martinez $519$211$789
Moraga $480$172$791
Oakley $465$208$677
Orinda $474$204$874
Pinole $452$212$690
Pittsburg $459$189$721
Pleasant Hill $456$184$693
Port Costa $533$167$699
Richmond $456$200$677
Rodeo $500$170$775
San Pablo $470$214$840
San Ramon $459$192$672
Walnut Creek $473$189$781
Contra Costa County KSU Phone Systems

KSU Phone Systems in Contra Costa County

Average Cost: $309 per employee
Starting At: $168

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CityAvg. CostLow CostHigh Cost
Alamo $348$177$686
Antioch $315$163$820
Bethel Island $323$175$715
Brentwood $385$167$787
Byron $391$165$663
Clayton $326$190$723
Concord $396$210$853
Crockett $379$173$740
Danville $355$201$880
El Cerrito $387$169$791
El Sobrante $381$179$820
Hercules $308$207$764
Lafayette $369$189$705
Martinez $402$205$774
Moraga $371$167$776
Oakley $360$203$664
Orinda $367$199$858
Pinole $350$206$676
Pittsburg $355$184$707
Pleasant Hill $353$179$680
Port Costa $413$163$685
Richmond $353$195$664
Rodeo $387$166$760
San Pablo $364$208$824
San Ramon $355$187$660
Walnut Creek $366$184$767